DOG WALKING AND PET SITTING IN KNOXVILLE

INFO@CRITTERCAREANDCAB.COM  -  (865)622-1075

Critter Care and Cab

What should I expect during our meet and greet consultation for pet sitting services?

Meet and greets are not always required. We have several clients who choose to handle all pet sitting details via email and we can absolutely do that for you. Our clients feel safe handling their pet sitting service this way due to our reputation and background checks from Angieslist.com, Sittercity.com, Care.com, and the city of Knoxville, TN. And because we have high recommendations on Angie's List for pet sitting services.

If you choose a free pet sitting or dog walking consultation we will be able to discuss all the needs of your pets and home. Consultation are approximately 15 minutes. 

​When is payment due for pet sitting services and will a deposit ever be needed?

Payment is due before any dog walking or pet sitting services. We accept all forms of payment. Deposits are only needed during busy holidays.

What if I need to cancel our dog walking or pet sitting service?

We are very sensitive to your needs concerning cancellations and will work with you as much as possible. Midday pet sitting and dog walking require a 24 hour notice. Thanksgiving and Christmas require a week notice.​

Will Critter Care and Cab cancel our dog walking or pet sitting services?

We have never cancelled a scheduled pet care service. We do reserve the right to limit time outside in extreme weather conditions. This includes severe thunderstorm and torrential downpours. 

​Do you charge more for holidays?

​There is a $5.00 Thanksgiving and Christmas surcharge.​

What if an unexpected situation occurs during the pet sitting or dog walking visit?

Critter Care and Cab’s policy is to stay until relieved by a responsible party.

FREQUENTLY ASKED QUESTIONS

​​Contact us anytime for your dog walking and pet sitting questions!

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